Porta Venezia Suites Area - Milan Retreats

Faq

Reservations

You can book directly through our website, via email or by contacting us at +39 346 06 00 117. You will find all options and detailed instructions on our website under the Book Now / Check availability.

Absolutely, by booking directly through our website you will have access to exclusive discounts, special offers and priority on specific requests regarding your stay.

Upon Your Arrival

Between 48 and 24 hours before your arrival, our team will send you a message with all the necessary information for your stay. You will be asked to: 1. Confirm your arrival time. 2. Complete the registration and pre-check-in through a dedicated link. This procedure is essential to receive the instructions and video for accessing the apartment, allowing for a fully independent check-in. To avoid any issues, it is crucial to complete the form no later than the day before your arrival. This ensures a seamless and hassle-free check-in experience.

In apartments with check-in in person, our staff will welcome you in person and help you access the apartment.

In some of our flats, we offer the convenience of a code access system which allows you to check in independently and without having to wait for our staff.

You will receive all necessary access instructions via email 24 hours before your arrival, including self check-in details if applicable.

You may check in early, please contact us to verify whether our property is available.

Your Stay

We provide an exclusive luggage storage, completely free of charge and operating daily from 9 am to 6 pm. The service is available both before check-in and after check-out. Please feel free to contact us for more details.

We offer a cleaning service every other day. Please contact us for more information on the available services and their costs.

Further Relevant Questions

All our flats are equipped with free high-speed Wi-Fi for our guests.

Each flat has a fully equipped kitchen or kitchenette, allowing you to comfortably cook during your stay.

We gladly welcome pets in some of our flats. Please contact us to discuss the available options.

We provide a 7/7 service for any emergency or need you may have during your stay.

Apartments

Porta Venezia Suites

Faq