Services
Discover our wide range of services designed to make your experience in Milan truly special. Our team is always available to provide personalized assistance and all the information you need. Contact us to book the activities that will make your stay unique!
Customer Care
In our apartments, we guarantee maximum privacy for a peaceful stay. We are available at +39 346 0600117 from 9:00 AM to midnight. Our team is ready to recommend the best restaurants, venues, and must-see attractions, and to assist you in purchasing tickets for exhibitions and tours.
Guest hub
Enjoy the city without worrying about your luggage! Take advantage of our free storage service at the Duomo (available 7 days a week from 9:00 AM to 6:00 PM). The service is available both before check-in, if you arrive early, and after check-out, to store your luggage for a few hours before your departure.
Private transfer
Upon request by advance booking, we are happy to offer a private transfer service to and from the airport or to other destinations you might be interested in. This service is provided for thanks to our partnership with prestigious chauffeur companies (Rental with Driver – RWD) guaranteeing reliable transport to any location.
Customized Tours
Discover Milan and its surroundings with exclusive experiences offered by our trusted partners: Zani Viaggi and Veditalia. We provide unforgettable tours, exclusive discounts, and dedicated assistance: from luxury shopping at Serravalle Outlet to romantic trips to Lake Como, from aperitifs along the Navigli to private visits to Teatro alla Scala and The Last Supper.
Celebration events
If Milan is your chosen destination to celebrate unique moments such as birthdays, honeymoons, anniversaries or simply for a romantic getaway, we will turn your stay into an exceptional and unforgettable experience thanks to our tailor-made services.
Family-friendly services
We are pleased to inform you that each flat is carefully equipped to meet the needs of our little guests. We provide essential accessories such as cots and high chairs free of charge, so that your whole family can enjoy a comfortable and pleasant stay.
Box of typical Italian products
For lovers of fine cuisine in search of true Italian flavours, we offer our exclusive gourmet boxes available upon request, so that you won’t have to give up the comfort of your flat. Each box features a meticulous selection of Made in Italy delicacies, carefully chosen to celebrate the richness and diversity of local culinary traditions.
Housekeeping
Each flat offers the utmost comfort, including high-quality, certified bed and bath linen, as well as a complete courtesy set with carefully selected products.
Cleaning service and linen change are available upon request. We work hard to guarantee an impeccable stay suited to your needs.
Personal chef
Milan Retreats offers an authentic, high-quality Italian dining experience right in the comfort of your flat, allowing you to enjoy seasonal menus which celebrate local produce without leaving your home away from home. An experience combining home comforts with the magic of an exceptional dinner: a beguiling and unforgettable occasion for being pampered in your own flat.
Butler
Available upon request, our butler will always be ready to ensure an impeccable experience, meeting your needs with professionalism and courtesy.